Thank you for your interest in Berfam Capital. To provide our investment and asset-management services, we may need to collect and process certain personal information about you and your activities.
By entrusting us with your data, we want to assure you that we handle your information responsibly, securely, and in accordance with all applicable regulatory requirements, including EU data protection laws and the General Data Protection Regulation (GDPR) 679/2016 (EU).
We have implemented strong safeguards to protect the confidentiality, integrity, and security of your information. We encourage you to review this Privacy Policy carefully to understand how your data is collected, used, stored, and protected.
Processing your personal data (“Personal Data”) is necessary for:
Fulfilling our contractual obligations and delivering our services
Protecting our legitimate business interests
Complying with legal, financial, and regulatory requirements
Meeting anti–money laundering (AML) and due-diligence obligations
By using our services, you consent to the collection, storage, use, and disclosure of your Personal Data as described in this policy.
We collect Personal Data from multiple sources, including:
When you provide information to open an account
When you complete forms or communicate with us by email or through our website
When we process financial transactions on your behalf
When we automatically record technical information generated through your interactions
To create an account and offer our services, we may collect:
Name
Email address
Phone number
Occupation
Country of residence
Age (to verify eligibility)
Any details you choose to provide when contacting us through email, forms, or support channels.
To facilitate investment activity and portfolio transactions, we may collect:
Bank account details
Payment information
Records of transactions performed through our services
Automatically collected data such as:
IP address
Device identifiers
Approximate geolocation
Browser type and operating system
Connection logs
We may collect device-related data such as:
UDID, cookie identifiers, advertising IDs
Browser metadata
Language and time-zone settings
Site navigation behavior
If non-personal and personal information are ever combined, the combined data will be treated as Personal Data.
When you access our website or services, we use cookies, pixels, events, and similar tracking technologies (“Tracking Technologies”) to:
Improve website performance
Analyze user behavior
Personalize your experience
Enhance navigation and usability
A detailed explanation is available in our Cookie Policy.
We use your data to provide, manage, and improve our investment and asset-management services.
With your consent, we may use your email or phone number for:
Newsletters
Service announcements
Promotional materials
You may unsubscribe at any time. Even after opting out, we may still send essential service-related communications.
We analyze data to evaluate, improve, and develop new features, services, and technologies.
We may use your data to:
Detect fraud
Enforce our Terms & Conditions
Address legal claims
Protect the rights and property of Berfam Capital and our users
We use your data to satisfy regulatory obligations including AML checks, due diligence, reporting, and responding to requests from authorities.
Berfam Capital employees
Affiliates or subsidiaries
Only those requiring access to fulfil services.
To process deposits, withdrawals, and risk assessments.
Storage providers
IT and analytics partners
Operational service providers
We may disclose information when legally required, including:
Government authorities
Financial regulators
Compliance investigators
If Berfam Capital undergoes a merger, acquisition, restructuring, or asset sale, your data may be transferred to the acquiring entity—subject to continued protection under this Privacy Policy.
Some data recipients may be located outside the EEA. In such cases, we ensure safeguards through:
Countries approved by the European Commission, or
Legally binding data-protection agreements ensuring adequate protection.
We apply administrative, technical, and physical measures to safeguard your information, including:
Secure servers
Access controls
Encryption and monitoring
Restricted employee access
However, no online transmission is completely risk-free. While we strive to protect your data, we cannot guarantee absolute security.
You must also safeguard your account credentials. You are responsible for maintaining the confidentiality of your password and account access.
We retain your data only as long as necessary for:
Providing our services
Meeting regulatory obligations
Resolving disputes
Enforcing policies
Under applicable regulations, client records—including personal data, transaction details, and communication logs—may be retained for legally mandated periods.
You may exercise the following rights, subject to legal and regulatory limitations:
Access your personal data
Request corrections
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request a copy of your data in machine-readable format
Withdraw consent (where applicable)
Some rights may be limited due to our regulatory obligations.
To exercise your rights or request additional information, please contact our Data Protection Officer (DPO):
Email: support@berfamcapital.com
Attn: Data Protection & Compliance Officer – Berfam Capital
If you choose to close your account, email us at the address above. Certain personal information may still be retained for regulatory or legal purposes.
Berfam Capital may update this Privacy Policy periodically. The latest version will always be available on our website. If changes are material, we will notify you accordingly.
Continued use of our services after updates take effect constitutes acceptance of the revised Privacy Policy.